With the newly added feature in Roles & Rules B2B, you can now add orders directly in the WooCommerce admin for your B2B customers. If you e.g. receive a order via email or phone from a customer, simply search for the customer, and their role will be automatically selected in the Roles & Rules B2B section in the edit order page. Add the order items, save the order, and use the “Recalculate Prices” button to apply the correct role-based pricing effortlessly.
How to add and update order prices
- Go to WooCommerce > Orders > Add orders (button)
- If the Roles & Rules B2B section is not visible, go to Screen Options (top of the page)
- Find Roles & Rules B2B, check it and close the Screen Options
- Find the section and move it to where it fits in for you in the Edit order screen
- Search for your customer, when selected and customer have a role, this role will be selected in the Roles & Rules B2B dropdown select box.
- Add your order items (products)
- When done – Save and update the order
- Go to the Roles & Rules B2B section, click the Recalculate Prices button.
- Your order items (products) will now get the same prices that you have for this role
- You will also get quantity discounted prices if you have set this up in Roles & Rules B2B
- Now you can send order confirmation to your customer if you like (Order Actions).
- FAQ
- If I do changes in the order items – what then?
- Do your changes + Save (button)
- Then click the Recalculate Prices button in the Roles & Rules B2B section.
- What if the prices does not change?
- Then check if the Role is Active in Roles & Rules B2B, if not you will only get your regular prices on your order items.
- If I do changes in the order items – what then?
So, just remember to save any changes in order items, then hit the Recalculate Prices button.